kheloexch

kheloexch App support

Contact
+91 0151170650

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The kheloexch:

Q1: How to log in after installing the kheloexch?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. This method allows you to log in without needing a password or email.

Q2: What should I do if I am not getting OTP?

To begin, verify your internet connection and ensure a strong signal is present. If you don't receive the OTP, you can try sending it again after a short wait, or else seek assistance through the app's live chat support system.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, try using the same active number. If your number has changed, submit your correct KYC (Know Your Customer) details via email to update your account. This will enable a smooth account transfer.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and access the updated features smoothly. Once installed, you should be able to play the app without any problems.

Most Asked Questions Related To Withdraw In The kheloexch:

Q1: What is the minimum withdrawal amount in the kheloexch?

In this app, the minimum withdrawal amount is Rs. 100, a higher threshold compared to other apps. Withdrawals are only allowed on earned gaming funds and not on bonus amounts collected. This means users can only withdraw money they've earned through gaming activities, not rewards or bonuses.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted through this app. This includes saving your Aadhar card, UPI, and bank details for verification purposes.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services can complete the process in as little as 30 minutes to 3 hours. However, occasional delays with payments may require waiting up to 24 hours. This delay can occur despite the app's typical efficient service.

Q4: Why is the bonus balance not being withdrawn?

The money earned from the bonus can only be used within the gaming platform and cannot be withdrawn. You can withdraw the funds you've earned from playing games using the bonus amount. This means the bonus earnings themselves are non-withdrawable.

Q5: Withdraw failed, money did not come, what should I do?

To check the status of your withdrawal, go to the settings section and review your transaction history. If your withdrawal is pending, don't worry, as the money will be added to your wallet account within 24 hours. If you still encounter issues, you can contact their care centre for assistance.

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