kheloexch
kheloexch
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This app is available for your device
kheloexch
This app is available for your device
Contact
+91 0197713608
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the kheloexch?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to successfully log in, eliminating the need for a password or email. This convenient method allows for easy access to the app.
Q2: What should I do if I am not getting OTP?
To start, check your internet connection and wait for a strong signal. If you still don't receive the OTP, click "send OTP" again and wait for the allotted time. If you're still having trouble, you can seek assistance from the app's support system via live chat.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using your active number. If your number has changed, send your updated KYC details to customer support via email to facilitate account transfer. This will help resolve the login issue.
Q4: You are getting blackout and the app is not opening?
Uninstall the existing app from your device, then download the latest version. This will allow you to log in and access the newly updated app without any issues. Once installed, you can easily play the updated app.
Q1: What is the minimum withdrawal amount in the kheloexch?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed for earnings from gaming, and not for bonus amounts. This means users can earn rewards, but they have to be earned through gaming activities to be withdrawable.
Q2: Is it necessary to do KYC for withdrawal?
To complete the process, please ensure that all your Know Your Customer (KYC) details are submitted and saved in the app. This includes linking your Aadhaar card, UPI, and bank details. Saving these details will facilitate a smooth and secure experience.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The process in this app is relatively fast and efficient, taking between 30 minutes to 3 hours to complete. However, there may be instances where payment processing is delayed, potentially resulting in a wait time of up to 24 hours.
Q4: Why is the bonus balance not being withdrawn?
The money earned from a bonus can only be used within the gaming platform, and not withdrawn. Any winnings from games played using the bonus amount can be withdrawn. This means the bonus earnings are non-withdrawable, but winnings from games played with the bonus are eligible for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to confirm if your withdrawal request is failing. If the problem persists, the funds will be added to your wallet account within 24 hours. If you still encounter issues, you can contact their care centre for assistance.
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