kheloexch

kheloexch App support

Contact
+91 0396632719

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The kheloexch:

Q1: How to log in after installing the kheloexch?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. This method eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection for a strong signal. If you still don't receive the OTP after clicking 'send,' wait for the designated time to pass and then reach out to the app's support system via live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To access your account, try logging in with your active phone number. If your number has changed, please submit your updated KYC (Know Your Customer) details to our customer support team via email to facilitate a smooth account transfer.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and play the updated app without any problems. Once updated, you can access the app and start playing.

Most Asked Questions Related To Withdraw In The kheloexch:

Q1: What is the minimum withdrawal amount in the kheloexch?

In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for the money earned from gaming, not the bonus amount collected. The earned gaming rewards can be withdrawn once the minimum threshold of Rs. 100 is met.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please complete and submit all your Know Your Customer (KYC) details in the app, which should include your Aadhaar card, UPI information, and bank details. This is a mandatory step to ensure a smooth registration process. Saving these details in the app will help facilitate future transactions and verification.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, there are occasional delays with payments, which can cause a wait time of up to 24 hours. This delay can impact the overall completion time of the process.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes, and they cannot be withdrawn or used by anyone else. Any winnings earned from playing with the bonus amount can be withdrawn. This means you can access the money you win, but the initial bonus itself remains non-withdrawable.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings section to see if your withdrawal request is failing. If it's not showing, don't worry - the funds should be added to your wallet account within 24 hours. If you still encounter issues, you can seek assistance from their customer care centre.

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