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This app is available for your device
j
This app is available for your device
Contact
+91 2804834598
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the j?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. This method eliminates the need for a password or email, making it a convenient and easy way to access the app.
Q2: What should I do if I am not getting OTP?
To start, check your internet connection for a strong signal. If you're still unable to receive the OTP, click "send OTP" again and wait. If you still don't receive the OTP, you can use the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with your active phone number. If your number has changed, send your updated KYC details to the customer support team via email to facilitate a smooth account transfer. This will enable you to regain access to your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the current app from your device and then download the latest version. This will allow you to log in and access the updated app without any complications. Once installed, you should be able to play the app smoothly.
Q1: What is the minimum withdrawal amount in the j?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal limit compared to other apps. Withdrawals are only available for earnings made from gaming, not bonus amounts. This means users can only cash out their actual winnings, not any free rewards or incentives.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and saved within the app. This includes uploading your Aadhaar card and saving your UPI and bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 3 hours, with some instances taking as little as 30 minutes. However, occasional payment delays can extend the wait time up to 24 hours. This delay is an exception, but it may occur when processing payments through the app.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned from playing games with the bonus amount are withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to your settings and check your transaction history to see why your withdrawal request is failing. If the funds don't appear in your wallet within 24 hours, you can contact their care centre for assistance.
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