hello rummy

hello rummy App support

Contact
+91 5416938056

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The hello rummy:

Q1: How to log in after installing the hello rummy?

To log in, open the app and enter your registered mobile number. Verify the OTP (one-time password) sent to you, and you'll be logged in instantly. This process eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection and wait for a strong signal to come through. If you still don't receive the OTP, you can try clicking "send OTP" again or seek assistance through the app's live chat support.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, use the same active phone number. If the number has changed, send your updated KYC (Know Your Customer) details to the customer support via email to facilitate the account transfer.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version from the app store. Once installed, you should be able to log in and access the updated app seamlessly. This should resolve any compatibility or login issues you were experiencing.

Most Asked Questions Related To Withdraw In The hello rummy:

Q1: What is the minimum withdrawal amount in the hello rummy?

In this app, you can withdraw a minimum of Rs. 100, which is higher than other apps. Withdrawals are limited to earnings from gaming, and bonus amounts cannot be withdrawn. This means you can only cash out the money you've earned by playing games, excluding any bonus rewards.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure that all your Know Your Customer (KYC) details are completed and submitted within the app, including your Aadhaar card and UPI information. Additionally, please save all your bank details within the app for our records. This is a necessary step to complete your profile.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The process in the app is generally fast and stable, taking anywhere from 30 minutes to 3 hours to complete. However, occasional delays can occur, particularly with payments, which may take up to 24 hours to be processed.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned using the bonus can be withdrawn. The bonus itself, however, cannot be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings. If your withdrawal request is not showing, don't worry - the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.

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