hello rummy

hello rummy App support

Contact
+91 8186604538

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The hello rummy:

Q1: How to log in after installing the hello rummy?

To log in, open the app and enter your registered mobile number. Verify the OTP (One-Time Password) sent to your number for successful login. This process eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To proceed, first ensure your internet connection is stable and strong. If you still have issues receiving the OTP, click on "send OTP" again and wait. If you don't receive the OTP within the given time, you can contact the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To access your account, try logging in with your active number. If the number has changed, provide your updated KYC details to the customer support team via email to facilitate the transfer process. This will help shift your account successfully.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device. Download the latest version and install it, then you should be able to log in and play without problems. This should update the app to its latest version.

Most Asked Questions Related To Withdraw In The hello rummy:

Q1: What is the minimum withdrawal amount in the hello rummy?

In this app, you can withdraw a minimum of Rs. 100, which is higher than in other apps. Withdrawals are only permitted for money earned from gaming, not bonus rewards. This means you can only withdraw funds you've earned while playing, not any bonus amounts.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please complete and submit your Know Your Customer (KYC) details within this app. This includes saving your Aadhar card, UPI, and all relevant bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically process transactions between 30 minutes to 3 hours. However, payment delays can occur, requiring users to wait up to 24 hours for the transaction to be completed. This delay may be due to occasional processing issues with the payment gateway.

Q4: Why is the bonus balance not being withdrawn?

You can only use the bonus earnings within the gaming platform, and they cannot be withdrawn by anyone else. The bonus earnings are separate from the funds earned by playing games with the bonus amount, which can be withdrawn. Funds earned from gaming with the bonus can be withdrawn, but not the bonus itself.

Q5: Withdraw failed, money did not come, what should I do?

To troubleshoot the issue, check your transaction history in the settings. If your withdrawal request is failing, rest assured that the funds will be added to your wallet account within 24 hours. If you still face issues, you can reach out to their care centre for assistance.

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