golden matka

golden matka App support

Contact
+91 2356566018

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The golden matka:

Q1: How to log in after installing the golden matka?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process, eliminating the need for a password or email. This convenient method allows for easy access to the app.

Q2: What should I do if I am not getting OTP?

First, check your internet connection for a strong signal. If you're still having issues, try clicking on send OTP again and wait for it to be sent. If you don't receive the OTP, use the app's live chat support system for assistance.

Q3: What should I do if I am not able to log in with my old number?

To resolve the issue, try logging in with the same active number. If your number has changed, send your correct KYC (Know Your Customer) details to the customer support system via email to facilitate a smooth account transfer. This will help shift your account to the correct profile.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and play without any problems. This will ensure you have the most up-to-date app and a seamless gaming experience.

Most Asked Questions Related To Withdraw In The golden matka:

Q1: What is the minimum withdrawal amount in the golden matka?

In this app, you can withdraw a minimum of Rs. 100, which is higher than other apps. Withdrawals are only possible for the money earned from gaming, not the bonus amount collected. This means you can cash out your winnings, but not any bonus rewards.

Q2: Is it necessary to do KYC for withdrawal?

To complete the registration process, you must submit all your KYC details within the app, including saving your Aadhaar card, UPI, and bank information. This will help facilitate a smooth and secure experience. Ensure all required details are accurately entered and stored in the app.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically take 30 minutes to 3 hours to complete a process. However, some users may experience delays with payments, which can lead to a wait time of up to 24 hours. This delay can sometimes impact the overall completion time of the process.

Q4: Why is the bonus balance not being withdrawn?

You can only use the bonus money within the gaming platform and not withdraw it. Any winnings earned while using the bonus can be withdrawn. This means the bonus itself is non-cashable, but any winnings from it are withdrawable.

Q5: Withdraw failed, money did not come, what should I do?

To check the status of your withdrawal request, go to the settings and review your transaction history. If the issue persists, don't worry as the funds will typically be added to your wallet account within 24 hours. If you still experience issues, you can reach out to the care centre for assistance.

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