golden matka

golden matka App support

Contact
+91 1378434450

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The golden matka:

Q1: How to log in after installing the golden matka?

To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number to complete the login process. This method eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection for a strong signal. Wait for a proper signal to establish before attempting to send an OTP. If the OTP doesn't arrive within a reasonable time, you can reach out to the app's support system via live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, use the same active number as previously. If your number has changed, submit updated KYC (Know Your Customer) details through email to the customer support system to facilitate a smooth account transfer. This will help resolve the issue and allow you to access your account.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device. Download the latest version of the app and it should be ready for you to use once installed. Logging in should now be a seamless process.

Most Asked Questions Related To Withdraw In The golden matka:

Q1: What is the minimum withdrawal amount in the golden matka?

In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for the money earned from gaming, not for bonus amounts. This means you can redeem your earnings from gaming activities once the minimum threshold is met.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please complete and submit your KYC details in the app, including saving your Aadhar card, UPI, and bank account information. This will ensure a smoother process. Failing to do so may delay or hinder your progress.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, payments may be delayed, requiring a wait of up to 24 hours in some instances. This delay can occur despite the app's normally efficient processing times.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming and cannot be withdrawn by anyone else. Any winnings earned from the bonus can be withdrawn. The bonus amount itself is non-withdrawable, but any winnings from it can be cashed out.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, go to the settings and check your transaction history to see if your withdrawal request is failing. If it is, don't worry - the funds will be added to your wallet account within 24 hours. If the funds still don't appear, you can contact their care centre for assistance.

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