golden matka

golden matka App support

Contact
+91 0294501337

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The golden matka:

Q1: How to log in after installing the golden matka?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process, eliminating the need for a password or email. This convenient method allows for easy and secure access to your account.

Q2: What should I do if I am not getting OTP?

To proceed, first ensure your internet connection is stable and strong. If you're prompted to send an OTP, wait for the specified time and try again. If the OTP is still not received, you can reach out to the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in, try using the same active phone number. If the number has changed, send your updated KYC (Know Your Customer) details to customer support via email to assist with account transfer. This will facilitate a smooth account shift.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device. Once uninstalled, download the latest version of the app. This will allow you to easily log in and start playing the updated app.

Most Asked Questions Related To Withdraw In The golden matka:

Q1: What is the minimum withdrawal amount in the golden matka?

In this app, you can withdraw a minimum of Rs. 100, higher than many other apps. Withdrawals are limited to the money earned from gaming, excluding bonus amounts. You cannot withdraw bonus money as part of your cash-out.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure that all your Know Your Customer (KYC) details are completed and saved within the app. This includes linking your Aadhar card, UPI, and bank account information. Filling out these details is a necessary step to move forward with the application.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, delays can occur, resulting in longer wait times of up to 24 hours for payment processing. These delays are exceptions to the usual efficient experience provided by the app.

Q4: Why is the bonus balance not being withdrawn?

The bonus earnings can only be used for gaming purposes and cannot be withdrawn by anyone else. You can withdraw the actual winnings earned from playing games with the bonus amount. The bonus itself cannot be withdrawn, only any subsequent winnings.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, go to the settings and check your transaction history for your withdrawal request. If it's failing, don't worry as the funds should be added to your wallet account within 24 hours. If you still encounter problems, you can contact their care centre for assistance.

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