golden matka

golden matka App support

Contact
+91 7791828423

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The golden matka:

Q1: How to log in after installing the golden matka?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. This method eliminates the need for a password or email, allowing for a seamless login experience.

Q2: What should I do if I am not getting OTP?

To begin, check your internet connection and wait for a strong signal to appear. If you don't receive the OTP after a while, try clicking the "send OTP" button again. If that doesn't work, you can contact the app's support system via live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To access your account, try logging in with your active phone number. If your number has changed, send your updated KYC (Know Your Customer) details to the customer support system via email to facilitate a smooth account transfer.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. Once the updated app is installed, you should be able to log in and play without any problems. This will ensure you have the most recent features and functionality.

Most Asked Questions Related To Withdraw In The golden matka:

Q1: What is the minimum withdrawal amount in the golden matka?

In this app, you can withdraw a minimum of Rs. 100, which is higher than other available apps. Withdrawals are limited to earnings from gaming, excluding bonus amounts. Earnings from bonuses cannot be withdrawn.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure you have completed and submitted all your Know Your Customer (KYC) details within this app. This includes saving your Aadhaar card, UPI (Unified Payments Interface) information, and all relevant bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The process in this app typically takes 30 minutes to 3 hours to complete due to its fast and stable services. However, occasional payment delays can occur, requiring users to wait up to 24 hours for the issue to be resolved.

Q4: Why is the bonus balance not being withdrawn?

The bonus money earned in your gaming account can only be used within the gaming platform. It cannot be withdrawn, but any winnings earned using the bonus can be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, first check your transaction history in the settings to see if your withdrawal request is failing. If it is, don't worry, the funds will be added to your wallet account within 24 hours. If the issue persists, you can reach out to their care centre for further assistance.

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