golden matka

golden matka App support

Contact
+91 5790873833

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The golden matka:

Q1: How to log in after installing the golden matka?

To log in, open the app and enter your registered mobile number to receive a verification OTP. Once verified, you'll be logged in without needing a password or email. This streamlined process makes logging in quick and easy.

Q2: What should I do if I am not getting OTP?

First, check your internet connection to ensure a strong signal is available. Wait for the send OTP button to be active and then click on it, and wait for the specified time for the OTP to arrive. If you don't receive the OTP, use the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in, try using the active number associated with your account. If your number has changed, submit your updated KYC (Know Your Customer) details to our customer support team via email to facilitate account transfer. This will enable us to assist you in updating your account accordingly.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and play the updated app without any problems. This should provide a smooth and seamless gaming experience.

Most Asked Questions Related To Withdraw In The golden matka:

Q1: What is the minimum withdrawal amount in the golden matka?

In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. However, bonus money cannot be withdrawn, only the earnings from gaming activities are eligible for withdrawal. This means users can only withdraw the money they've earned by playing games, not the bonus rewards.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure all your Know Your Customer (KYC) details are completed and saved in the app. This includes uploading your Aadhar card and linking your UPI and bank details for verification.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services can complete the process in under 3 hours, but the overall timeframe can range from 30 minutes to 3 hours. However, delays in payment processing may occur, requiring users to wait for up to 24 hours. This delay can add to the overall processing time.

Q4: Why is the bonus balance not being withdrawn?

Bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing games using the bonus can be withdrawn. The bonus itself, however, is non-withdrawable.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, first check your transaction history in the settings. If your withdrawal request is pending, don't worry as the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.

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