golden matka

golden matka App support

Contact
+91 1116944353

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The golden matka:

Q1: How to log in after installing the golden matka?

To log in, open the app and enter your registered mobile number to receive a one-time password (OTP). Verify the OTP to authenticate your account. This method eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To initiate the process, first, ensure your internet connection is stable and strong. If you don't receive the OTP after waiting, you can try again by clicking on send OTP or seek assistance through the app's live chat support system.

Q3: What should I do if I am not able to log in with my old number?

To resolve the issue, try logging in with your active phone number. If the number has changed, send your updated KYC (Know Your Customer) details to the customer support team via email to facilitate a smooth account transfer.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. This will ensure you have the most up-to-date version, allowing you to log in and play without any problems. Once updated, you should be able to access the app with ease.

Most Asked Questions Related To Withdraw In The golden matka:

Q1: What is the minimum withdrawal amount in the golden matka?

In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming, excluding bonus amounts. This means users can only cash out earnings from their gaming activities.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure that all your Know Your Customer (KYC) details are completed and submitted within the app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically complete the process within 3 hours, but can finish as quickly as 30 minutes. However, delays can occur, resulting in wait times of up to 24 hours for payments to be processed. This delay is an exception to the usual swift processing time of the app's services.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds earned in gaming can only be used for gaming purposes and cannot be withdrawn by others. They can be withdrawn as real cash after being earned by playing games with the bonus amount. In other words, the bonus itself is non-withdrawable, but winnings from it can be cashed out.

Q5: Withdraw failed, money did not come, what should I do?

To check the status of your withdrawal request, go to the settings and review your transaction history. If the request is pending, rest assured that the funds will be transferred to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.

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