golden matka

golden matka App support

Contact
+91 1364978673

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The golden matka:

Q1: How to log in after installing the golden matka?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to secure your login. This eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To begin, check your internet connection for a strong signal. If you don't receive an OTP after clicking send, you may need to wait for the specified time or seek assistance through the app's live chat support system.

Q3: What should I do if I am not able to log in with my old number?

To log in, try using the same active number. If your number has changed, send your updated KYC details to the customer support team via email to facilitate account transfer. This will help resolve any issues and shift your account successfully.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to log in and access the updated app without any problems. Once updated, you can start playing seamlessly.

Most Asked Questions Related To Withdraw In The golden matka:

Q1: What is the minimum withdrawal amount in the golden matka?

In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for money earned from gaming activities, not bonus amounts. The app does not allow withdrawal of bonus money.

Q2: Is it necessary to do KYC for withdrawal?

You must complete and submit all your KYC details in this app, which includes saving your Aadhaar card, UPI information, and bank details. This is a requirement for the app. By doing so, you will ensure a seamless experience with the app.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically complete the process within a timeframe of 30 minutes to 3 hours. However, in some cases, payment delays can occur, requiring users to wait for up to 24 hours. This delay is an exception to the usual efficient processing time.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds earned from gaming can only be used for gaming purposes and cannot be withdrawn. Any winnings earned using the bonus funds can be withdrawn. The bonus amount itself cannot be withdrawn, only the winnings earned from it.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings. If your withdrawal request isn't showing up, don't worry, the funds will be added to your wallet within 24 hours. If you still encounter a problem, you can contact their care centre for assistance.

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