golden matka

golden matka App support

Contact
+91 6224439123

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The golden matka:

Q1: How to log in after installing the golden matka?

To log in, open the app and enter your registered mobile number. After entering your number, verify the OTP (one-time password) sent to your mobile. This will securely log you in without requiring a password or email.

Q2: What should I do if I am not getting OTP?

To start, check your internet connection for a strong signal. If you're having issues, wait a bit after clicking "send OTP" to see if a code is sent to you. If you still don't receive OTP, you can contact the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To access your account, try logging in with the same active number. If your number has changed, send your updated KYC details to the customer support system via email to facilitate account transfer. This will help resolve the issue and shift your account to the new number.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to access the updated app and log in without any problems. Once installed, you can easily log in and start playing.

Most Asked Questions Related To Withdraw In The golden matka:

Q1: What is the minimum withdrawal amount in the golden matka?

In this app, users can withdraw a minimum of Rs. 100, a higher withdrawal amount compared to other apps. The withdrawn amount is only from gaming earnings and does not include bonus rewards. Bonus money cannot be withdrawn.

Q2: Is it necessary to do KYC for withdrawal?

To complete the registration process, please ensure that all your Know Your Customer (KYC) details are uploaded and saved in the app. This includes your Aadhaar card, UPI information, and all bank account details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services can complete the process within 30 minutes to 3 hours, but the payment processing may take longer. Payments can be delayed, requiring users to wait up to 24 hours for the transaction to be finalized. This delay may extend the overall completion time beyond the initial 3-hour timeframe.

Q4: Why is the bonus balance not being withdrawn?

The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings from gaming sessions using the bonus can be withdrawn. This separates the bonus funds from actual winnings earned during gameplay.

Q5: Withdraw failed, money did not come, what should I do?

To check your withdrawal status, go to the settings and review your transaction history. If your withdrawal request is unsuccessful, don't worry - the funds will be added to your wallet account within 24 hours. If it still doesn't process, you can contact their care centre for assistance.

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