golden matka

golden matka App support

Contact
+91 0558961270

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The golden matka:

Q1: How to log in after installing the golden matka?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. You can now log in without needing a password or email verification.

Q2: What should I do if I am not getting OTP?

To begin, ensure your internet connection is stable and strong. If you don't receive an OTP after waiting, you can try again or reach out to the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in, try using the same active number. If your number has changed, send your updated KYC (Know Your Customer) details to the customer support system via email to facilitate account transfer. This will help resolve any login issues.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device. Then, download the latest version of the app and try logging in to access the updated features. This should allow you to play the app without any problems.

Most Asked Questions Related To Withdraw In The golden matka:

Q1: What is the minimum withdrawal amount in the golden matka?

In this app, users can withdraw a minimum amount of Rs. 100, which is higher than in other apps. Withdrawal is only possible for earnings from gaming activities, not for bonuses collected. This means users can only withdraw the money they've earned through playing games.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, all your Know Your Customer (KYC) details must be fully completed and submitted within the app. This includes saving your Aadhar card, UPI information, and all relevant bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's services are fast and stable, allowing the process to take anywhere from 30 minutes to 3 hours. However, payment delays can occur, resulting in wait times of up to 24 hours. This delay is an exception to the otherwise efficient processing time offered by the app.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used within the gaming platform and are non-withdrawable. Any winnings earned from playing games with the bonus amount are eligible for withdrawal.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings. If your withdrawal request is not showing up, don't worry, the funds will be added to your wallet account within 24 hours. If you still have issues, you can contact their care centre for assistance.

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