golden matka

golden matka App support

Contact
+91 2180469323

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The golden matka:

Q1: How to log in after installing the golden matka?

To log in, open the app and enter your registered mobile number to receive a one-time password (OTP). Verify the OTP to complete the login process, eliminating the need for a password or email. This convenient method allows for easy access to your account.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection for a strong signal. If you don't receive the OTP, click "send OTP" again and wait for the time to pass. If you still don't receive the OTP, you can contact the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in, use the same active number. If your number has changed, send your updated KYC details to customer support via email to facilitate account transfer. This will help resolve the login issue.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to log in and start playing easily. Once updated, you can access the app without any problems.

Most Asked Questions Related To Withdraw In The golden matka:

Q1: What is the minimum withdrawal amount in the golden matka?

In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals can only be made from earnings earned through gaming, with bonus money being non-withdrawable. This limits users to withdrawing amounts they've earned through their gaming activities.

Q2: Is it necessary to do KYC for withdrawal?

To complete the process, you must upload and save your Aadhaar card, UPI account, and bank details in this app. This requires a thorough completion of your Know Your Customer (KYC) details. Once submitted and verified, your information will be securely stored in the app.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically process transactions within 30 minutes to 3 hours. However, occasional payment delays may occur, requiring a longer waiting period of up to 24 hours. This delay in payment processing can be an exception to the otherwise efficient service.

Q4: Why is the bonus balance not being withdrawn?

The bonus money can only be used for gaming purposes, and cannot be withdrawn by anyone else. You can withdraw the real money earned from playing games with the bonus amount. The bonus funds themselves are not withdrawable.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, go to the settings and check your transaction history to see if your withdrawal request is pending. If it's failing, don't worry, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.

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