golden matka

golden matka App support

Contact
+91 4391826925

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The golden matka:

Q1: How to log in after installing the golden matka?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the code to complete the login process, eliminating the need for a password or email. This streamlined method allows for easy and secure access to the app.

Q2: What should I do if I am not getting OTP?

To continue, verify your internet connection and ensure a strong signal is available. After that, wait for the OTP to be sent, and if it doesn't arrive within the allotted time, use the app's live chat support for assistance.

Q3: What should I do if I am not able to log in with my old number?

To access your account, try logging in with your active phone number. If your number has changed, please submit your updated KYC (Know Your Customer) details to our customer support via email to facilitate a smooth account transfer.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device, then download the latest version. This will allow you to log in and play the updated app with ease. Once reinstalled, you should be able to access the latest features and gameplay.

Most Asked Questions Related To Withdraw In The golden matka:

Q1: What is the minimum withdrawal amount in the golden matka?

In this app, users can withdraw a minimum of Rs. 100, which is a higher threshold compared to other apps. Withdrawal is restricted to earned gaming money, excluding bonus amounts. Users cannot withdraw bonus money collected through the app.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure that all your Know Your Customer (KYC) details are completed and submitted within the app. This includes saving your Aadhaar card, UPI information, and all relevant bank details. Completion of these details is a necessary step in the onboarding process.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services can complete a process in as little as 30 minutes to 3 hours. However, payment processing may occasionally be delayed, requiring a wait of up to 24 hours.

Q4: Why is the bonus balance not being withdrawn?

The bonus money earned can only be used for gaming purposes and cannot be withdrawn. Any winnings earned while using the bonus amount can be withdrawn. The bonus funds themselves are not eligible for withdrawal.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If it is, don't worry as the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for further assistance.

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