golden matka

golden matka App support

Contact
+91 0450657508

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The golden matka:

Q1: How to log in after installing the golden matka?

To log in, open the app and enter your registered mobile number. Verify the One-Time Password (OTP) sent to your number, and you'll be logged in. No password or email login is required, making the process quick and easy.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection to ensure a strong signal is available. Wait for the OTP to be sent by clicking the "send OTP" button, and if it doesn't arrive, try contacting the app's support system through live chat.

Q3: What should I do if I am not able to log in with my old number?

Try logging in with your active number to access your account. If the number has changed, submit your updated KYC (Know Your Customer) details via email to the customer support team to facilitate the account transfer. This will help resolve the issue.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. Once updated, you should be able to log in and play without any problems. This should ensure a smooth gaming experience.

Most Asked Questions Related To Withdraw In The golden matka:

Q1: What is the minimum withdrawal amount in the golden matka?

In this app, you can withdraw a minimum of Rs. 100, which is higher than the minimum withdrawal amount in other apps. Withdrawals are limited to earnings from gaming, with bonus funds not being withdrawable. This means you can only cash out the money you've won while playing, not any bonus rewards.

Q2: Is it necessary to do KYC for withdrawal?

To complete the process, please ensure that all your Know Your Customer (KYC) details are submitted through the app, including saving your Aadhar card, UPI information, and all bank details. This will facilitate a smooth and secure experience. Completing these steps is necessary for verification.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services can complete processes in under 3 hours, typically taking between 30 minutes to 3 hours. However, in some cases, payment processing may be delayed, resulting in a wait time of up to 24 hours. This delay can impact the overall completion time of the process.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds earned from gaming can only be used within the gaming platform and cannot be withdrawn. Any winnings you earn using the bonus amount can be withdrawn as per the platform's rules. This means you can transfer the winnings, but not the bonus funds themselves.

Q5: Withdraw failed, money did not come, what should I do?

To check the status of your withdrawal, go to the settings and review your transaction history. If your withdrawal request isn't showing up, don't worry - the funds will be added to your wallet account within 24 hours. If you still can't find your funds, you can seek assistance from the care centre.

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