golden matka

golden matka App support

Contact
+91 5669500218

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The golden matka:

Q1: How to log in after installing the golden matka?

To log in, open the app and enter your registered mobile number. Verify the OTP (One-Time Password) sent to your number to complete the login process. This eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To proceed, ensure a strong internet connection and wait for a stable signal. If you don't receive the OTP after a reasonable time, try initiating the process again and click on send OTP to restart the verification process. If the issue persists, you can reach out to the app's support team through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in, try to use the same active account number. If your number has changed, please send your updated KYC details to our customer support via email to transfer your account. This will facilitate a smooth account transfer process.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device. After uninstalling, download the latest version of the app to access its updated features. This should allow a smooth login and playing experience.

Most Asked Questions Related To Withdraw In The golden matka:

Q1: What is the minimum withdrawal amount in the golden matka?

In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible from the earnings collected from gaming, and not from bonus funds. This means users can access their hard-earned gaming rewards, but not any additional bonus amounts.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure all your Know Your Customer (KYC) details are completed and saved within the app. This includes saving your Aadhaar card, UPI information, and banking details. Once submitted, your KYC details will be updated for future reference.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services generally complete the process within 30 minutes to 3 hours. However, occasional payment delays may occur, requiring a wait of up to 24 hours. This can impact the overall completion time of the process.

Q4: Why is the bonus balance not being withdrawn?

The money earned from the bonus can only be used for gaming and cannot be withdrawn by anyone else. This means you can withdraw the funds you've accumulated by playing games with the bonus amount. Any winnings from the bonus can be withdrawn, but the bonus itself cannot.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings, where you'll find information about your withdrawal request. If the problem persists, the funds will be added to your wallet account within 24 hours. If you still encounter issues, you can contact the care centre for assistance.

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