golden matka

golden matka App support

Contact
+91 1390056374

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The golden matka:

Q1: How to log in after installing the golden matka?

To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number to securely log in, eliminating the need for a password or email login. This streamlined process allows for easy and convenient access.

Q2: What should I do if I am not getting OTP?

To proceed, ensure your internet connection is stable and strong. If you don't receive the OTP after clicking "send OTP," wait a few moments before seeking assistance from the app's live chat support system.

Q3: What should I do if I am not able to log in with my old number?

To proceed, log in with the active number associated with your account. If the number has changed, submit your correct KYC (Know Your Customer) details through email to update your account. This will facilitate the transfer process.

Q4: You are getting blackout and the app is not opening?

To continue using the app, you'll need to uninstall the current version and download the latest update. Once installed, you should be able to log in and play without issues. This will ensure you have the most up-to-date version and a seamless gaming experience.

Most Asked Questions Related To Withdraw In The golden matka:

Q1: What is the minimum withdrawal amount in the golden matka?

In this app, the minimum withdrawal amount is Rs. 100, which is higher than many other apps. Withdrawals can only be made from earnings from gaming activities, not from bonus rewards. This means you can't withdraw bonus money, only the money you've earned through gaming.

Q2: Is it necessary to do KYC for withdrawal?

To complete your registration, please ensure that you have saved your Aadhar card, UPI details, and all relevant bank information within the app. This is a requirement for KYC verification. Submission of these details is necessary for the completion of your account setup.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, payment delays can occur, requiring a wait of up to 24 hours. This delay is an exception to the usual quick processing time.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned using the bonus can be withdrawn by the player. The bonus itself is not withdrawable, only the winnings from it can be cashed out.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings section. If your withdrawal request is failing, don't worry as the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.

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