golden matka

golden matka App support

Contact
+91 9317979187

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The golden matka:

Q1: How to log in after installing the golden matka?

To log in, open the app and enter your registered mobile number. You will then need to verify the OTP sent to your number, which will securely log you in. This eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To resolve the issue, check your internet connection for a strong signal. If you still don't receive the OTP, try again after clicking send, or wait for the allotted time to pass. If the OTP doesn't arrive, you can contact the app's support through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To access your account, try logging in with your active phone number. If the number has changed, submit your updated KYC details to our customer support via email to facilitate a smooth account transfer. This will help you regain access to your account.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device. Then, download the latest version of the app to ensure you have the most up-to-date features and functionality. Once installed, you should be able to log in and start playing without any problems.

Most Asked Questions Related To Withdraw In The golden matka:

Q1: What is the minimum withdrawal amount in the golden matka?

In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for money earned from gaming, not for bonus rewards. This means you can't withdraw bonus funds, only the money you've accumulated through gameplay.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, you must complete and submit your KYC details in the app, which includes saving your Aadhaar card, UPI information, and all relevant bank details. This will ensure a smooth and secure process. Please ensure all required information is accurately entered and saved.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, some delays may occur, especially with payments, which can take up to 24 hours to process. This variation in processing time is a consideration for users of the app.

Q4: Why is the bonus balance not being withdrawn?

The bonus earnings can only be used for gaming and cannot be withdrawn by anyone other than yourself. You are free to withdraw any winnings earned from playing games with the bonus amount. The bonus itself cannot be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings section. If your withdrawal request is not showing, the funds will be credited to your wallet account within 24 hours. If it doesn't happen, you can seek assistance from their customer care centre.

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