golden matka

golden matka App support

Contact
+91 1668034586

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The golden matka:

Q1: How to log in after installing the golden matka?

To log in, open the app and enter your registered mobile number. An OTP will be sent to your number, which you'll need to verify to complete the login process. Once verified, you can access the app without needing a password or email.

Q2: What should I do if I am not getting OTP?

To verify, check your internet connection and wait for a strong signal. Click on "send OTP" and wait for the time limit to pass before seeking help. If you don't receive the OTP, you can contact the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To access your account, first try to log in with your current active number. If the number has changed, submit your updated KYC details to the customer support team via email to facilitate the account transfer. This will help complete the account shift.

Q4: You are getting blackout and the app is not opening?

To resolve this issue, uninstall the app from your device and then download the latest version. Once updated, you should be able to log in and play without any problems. This should resolve any compatibility issues and allow you to enjoy the app's new features.

Most Asked Questions Related To Withdraw In The golden matka:

Q1: What is the minimum withdrawal amount in the golden matka?

In this app, you can withdraw a minimum of Rs. 100, a higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming, not bonus funds. This means you can't withdraw bonus money collected, only the funds you've earned through gameplay.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please complete and submit your KYC details within this app, including saving your Aadhar card, UPI, and bank details. These details are mandatory for the registration process. This information will be securely stored for further verification and transaction purposes.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically process transactions within 30 minutes to 3 hours. However, in some cases, payment processing may be delayed, requiring a wait of up to 24 hours. This discrepancy may occur occasionally, impacting the overall duration of the transaction.

Q4: Why is the bonus balance not being withdrawn?

The bonus money is only for gaming use and cannot be withdrawn by others. You can withdraw the funds earned from playing games using the bonus, but it's the earnings themselves, not the bonus amount, that can be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To check the status of your withdrawal, go to the settings and review your transaction history. If your withdrawal request is pending, don't worry, the funds will be added to your wallet account within 24 hours. If you still experience issues, contact their care centre for assistance.

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