golden matka

golden matka App support

Contact
+91 4016737816

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The golden matka:

Q1: How to log in after installing the golden matka?

To log in, open the app and enter your registered mobile number. Verify the OTP (One-Time Password) sent to your number, and you will be logged in instantly. This eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To proceed, first check your internet connection and wait for a strong signal to come through. If you still don't receive a One-Time Password (OTP) after clicking "send," you can seek assistance from the app's support system through live chat.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, try using your active mobile number. If your number has changed, send your updated KYC details to the customer support system via email to facilitate a smooth account transfer. This will help resolve any login issues.

Q4: You are getting blackout and the app is not opening?

Uninstall the outdated app from your device to proceed with the login process. Download the latest version of the app, and you'll be ready to log in and enjoy the updated features. Once updated, you can access the app without any issues.

Most Asked Questions Related To Withdraw In The golden matka:

Q1: What is the minimum withdrawal amount in the golden matka?

In this app, users can withdraw a minimum of Rs. 100, a relatively higher amount compared to other withdrawal options. Only earnings from gaming can be withdrawn, whereas bonus amounts are non-withdrawable. This means users can access their hard-earned winnings but not any bonus rewards.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure that all your Know Your Customer (KYC) details have been completed and saved within the app. This includes uploading your Aadhaar card, saving your UPI information, and storing your bank details. Completing these steps will allow you to continue with the process.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services can complete the process in 30 minutes to 3 hours, depending on the workload. However, payment processing may sometimes experience delays, potentially extending wait times to up to 24 hours. This delay is a potential exception to the otherwise efficient process.

Q4: Why is the bonus balance not being withdrawn?

The money earned from the bonus can only be used in gaming and cannot be withdrawn by anyone else. You can withdraw the funds you've earned by playing games using the bonus amount. This means the bonus earnings are exclusive to gaming.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, go to your settings and check your transaction history to see if your withdrawal request is being processed. If not, don't worry, as the funds will be added to your wallet account within 24 hours. If you still encounter a problem, you can reach out to their care centre for assistance.

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