golden matka

golden matka App support

Contact
+91 8431572492

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The golden matka:

Q1: How to log in after installing the golden matka?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP, and you'll be logged in without needing a password or email. This convenient method allows easy access to the app.

Q2: What should I do if I am not getting OTP?

To initiate this process, check your internet connection and wait for a strong signal. If the OTP doesn't arrive after a suitable time, you can use the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, try using the same active phone number. If your number has changed, please send your updated KYC details to customer support via email to facilitate a smooth account transfer. This will enable you to access your account without any issues.

Q4: You are getting blackout and the app is not opening?

Uninstall the app from your device to resolve the issue. Once uninstalled, download the latest version of the app to access its updated features. After updating, you should be able to log in and play the app without any problems.

Most Asked Questions Related To Withdraw In The golden matka:

Q1: What is the minimum withdrawal amount in the golden matka?

In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to earnings from gaming activities, and bonus rewards cannot be withdrawn. This means you can only redeem the money you've earned through gaming, not any bonus incentives.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please complete and submit your KYC details in this app, including saving your Aadhar card, UPI, and all bank details. This will ensure a smooth and secure onboarding process. Failure to complete KYC may delay or prevent further action.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically complete the process within a timeframe of 30 minutes to 3 hours. However, payment delays can occur, requiring users to wait up to 24 hours in some cases. This variance in processing time may be due to external factors affecting payment transactions.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn by others. Any winnings earned from using the bonus can be withdrawn by the player. The bonus amount itself is non-withdrawable.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, first check your transaction history in the settings to see if your withdrawal request is failing. If it's not showing up, don't worry, the funds should be added to your wallet within 24 hours. If this doesn't happen, you can reach out to their care centre for assistance.

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