golden matka

golden matka App support

Contact
+91 2632680751

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The golden matka:

Q1: How to log in after installing the golden matka?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process, eliminating the need for a password or email. This simplified method allows for easy access to the app.

Q2: What should I do if I am not getting OTP?

First, ensure your internet connection is stable and strong. If you're still unable to receive the OTP, try clicking 'send OTP' again and wait for the designated time. If you still don't receive it, you can reach out to the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, try using the same active phone number. If your phone number has changed, send your updated KYC documents to the customer support team via email to facilitate the account transfer. This will help complete the account update process.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device. Download the latest version of the app after uninstallation, and you'll be able to log in and play without any problems. This should allow you to access the updated features and functionality of the app.

Most Asked Questions Related To Withdraw In The golden matka:

Q1: What is the minimum withdrawal amount in the golden matka?

In this app, users can withdraw a minimum of Rs. 100, which is higher than other apps' withdrawal amounts. Withdrawals are limited to earnings from gaming activities, with bonus amounts remaining inaccessible for withdrawal. This restriction applies to prevent abuse and ensure users only withdraw funds earned through legitimate gameplay.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please complete and submit your KYC details in this app, which should include saving your Aadhar card, UPI, and all relevant bank information. This will ensure a smooth and secure onboarding process. Having all your details up-to-date and saved is crucial for the app's functionality.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services can complete the process within 30 minutes to 3 hours. However, occasional payment delays may cause you to wait up to 24 hours. This delay is an exception to the generally efficient processing time.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used within the gaming platform and cannot be withdrawn by anyone else. Earnings made while playing with the bonus funds are withdrawable. This distinction exists to ensure bonus funds are used for gaming purposes only.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, go to the settings and check your transaction history to see if your withdrawal request is failing. If it is, don't worry, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.

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