golden matka

golden matka App support

Contact
+91 7983081252

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The golden matka:

Q1: How to log in after installing the golden matka?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the One-Time Password to complete the login process. This eliminates the need for a password or email login, allowing for a simpler and more convenient login experience.

Q2: What should I do if I am not getting OTP?

To proceed, first check your internet connection to ensure a strong signal. Wait for the OTP to be sent, and if it doesn't arrive after the waiting period, use the app's live chat support for assistance.

Q3: What should I do if I am not able to log in with my old number?

To access your account, try logging in with the same active number. If the number has changed, submit your updated KYC (Know Your Customer) details to customer support via email to facilitate a smooth account transfer. This will help resolve any account discrepancies.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device. Then, download the latest version of the app and install it. This should allow you to log in and play without any problems.

Most Asked Questions Related To Withdraw In The golden matka:

Q1: What is the minimum withdrawal amount in the golden matka?

In this app, users can withdraw a minimum of Rs. 100, which is higher than other similar apps. Withdrawals are only allowed for earnings from gaming activities, not for bonus amounts collected. This means users can only withdraw the money they have earned through gaming, not any additional rewards or bonuses.

Q2: Is it necessary to do KYC for withdrawal?

To complete the registration process, please ensure all your Know Your Customer (KYC) details are uploaded and saved in the app, including your Aadhaar card, UPI info, and bank details. This information is required for verification purposes. Upon submission, your KYC details will be securely stored in the app.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services efficiently complete processes in 30 minutes to 3 hours. However, occasional payment delays can extend the wait time to up to 24 hours. This delay is an exception, but it may happen in some cases.

Q4: Why is the bonus balance not being withdrawn?

The bonus earnings can only be used for gaming purposes and cannot be withdrawn by others. You are eligible to withdraw the funds earned from playing games with the bonus amount. Any winnings from these games can be withdrawn as per your account settings.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, go to the settings and check your transaction history for your withdrawal request. If it's failing, don't worry, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.

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