golden matka

golden matka App support

Contact
+91 1510006809

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The golden matka:

Q1: How to log in after installing the golden matka?

To log in, open the app and enter your registered mobile number. You'll then receive an OTP (One-Time Password) to verify your identity. Once verified, you can log in without needing a password or email.

Q2: What should I do if I am not getting OTP?

To begin, check your internet connection and wait for a strong signal. Click "send OTP" and wait for the verification code to arrive, or if it doesn't come within time, you can contact the app's support system through live chat.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, try using the same active number. If your number has changed, submit your updated KYC details to the customer support team via email to facilitate the account transfer. They will assist you in updating your account information.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device. Then, download the latest version of the app, which should allow you to log in and play without any problems. This should update the app to its current version and enable you to access it smoothly.

Most Asked Questions Related To Withdraw In The golden matka:

Q1: What is the minimum withdrawal amount in the golden matka?

In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal threshold compared to other apps. Withdrawals are limited to earnings from gaming activities, with bonus amounts not being redeemable. This distinction allows users to only withdraw the money they've earned through gaming.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure that your Know Your Customer (KYC) details are completed and submitted within the app. This includes saving your Aadhar card, UPI, and all relevant bank details. Completing these steps is a necessary requirement for further progress in the app.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's services are typically quick and stable, allowing the process to take anywhere from 30 minutes to 3 hours. However, occasional payment delays may occur, resulting in wait times of up to 24 hours. This delay is an exception to the usual efficient process offered by the app.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming and cannot be withdrawn by anyone else. Any winnings earned from playing with the bonus amount can be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To troubleshoot a failed withdrawal, check your transaction history in the settings section. If the issue persists, the funds will be credited to your wallet within 24 hours. If the issue still occurs, you can contact their customer care centre for assistance.

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