golden matka

golden matka App support

Contact
+91 5296853938

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The golden matka:

Q1: How to log in after installing the golden matka?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP, and you will be logged in instantly without needing a password or email. This convenient method allows easy access to the app.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection for a strong signal. If you still struggle to receive the OTP, click on "send OTP" again, waiting for a response. If you fail to receive the OTP within the given time, you can contact the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To resolve the issue, try logging in with the same active number. If the number has changed, submit your updated KYC details to the customer support team via email to facilitate account transfer. This will help shift your account to the new number.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the current app from your device. Then download the latest version of the app, which should resolve any problems you're experiencing. Once updated, you can log in and start playing the app as usual.

Most Asked Questions Related To Withdraw In The golden matka:

Q1: What is the minimum withdrawal amount in the golden matka?

In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to earnings from gaming activities, excluding bonus amounts. This means users can only withdraw money earned through gameplay, not bonus rewards.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please complete and submit all required KYC (Know Your Customer) details within this app. This includes saving your Aadhar card, UPI (Unified Payments Interface) information, and all relevant bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically complete the process within 3 hours, but can sometimes take as little as 30 minutes. However, payment delays may occur, requiring users to wait up to 24 hours. This delay is an exception to the usual efficient processing time provided by the app.

Q4: Why is the bonus balance not being withdrawn?

The money earned from a bonus can only be used for gaming purposes and cannot be withdrawn. It can be withdrawn after earning money by playing games with the bonus amount.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in settings. If your withdrawal request fails there, the money will be added to your wallet account within 24 hours. If it still doesn't appear, you can contact their care centre for assistance.

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