golden matka

golden matka App support

Contact
+91 9247150120

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The golden matka:

Q1: How to log in after installing the golden matka?

To log in, open the app, enter your registered mobile number, and verify the OTP (one-time password) sent to your number. This secure method eliminates the need for a password or email login. You can now easily access the app using just your mobile number.

Q2: What should I do if I am not getting OTP?

To start, check your internet connection for a strong signal. After ensuring a stable connection, click "send OTP" and wait for the verification code to arrive. If you don't receive the OTP within the given time, you can contact the app's support system via live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

If you're unable to log in, try using the same active number. If the number has changed, send your KYC (Know Your Customer) details to the customer support system via email to facilitate account transfer. This will help resolve the issue and update your account accordingly.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and access the updated app seamlessly. Once reinstalled, you can start playing without any further problems.

Most Asked Questions Related To Withdraw In The golden matka:

Q1: What is the minimum withdrawal amount in the golden matka?

In this app, the minimum withdrawal amount is Rs. 100, which is higher than in other similar apps. Only earned gaming money can be withdrawn, not bonus amounts collected. Users can withdraw the earned gaming money, but not the bonus money they've collected.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure that all your Know Your Customer (KYC) details are completed and saved within this app. This includes linking your Aadhaar card, UPI, and bank account information.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services can complete its process within a 30-minute to 3-hour timeframe. However, occasional payment delays may occur, requiring users to wait up to 24 hours for resolution. This delay can disrupt the otherwise efficient and streamlined experience provided by the app.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds earned while gaming can only be used within the gaming platform and cannot be withdrawn. Any winnings from games played with the bonus amount can be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings. If your withdrawal request is pending, don't worry, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.

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