golden matka

golden matka App support

Contact
+91 0992260231

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The golden matka:

Q1: How to log in after installing the golden matka?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process, eliminating the need for a password or email. This convenient method allows for easy access to your account.

Q2: What should I do if I am not getting OTP?

To send OTP, first, ensure a strong internet connection is established. Wait for a signal and then click to send the OTP, allowing sufficient time for it to arrive. If the OTP doesn't arrive, contact the app's support via live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To access your account, try logging in with the same active number. If your number has changed, submit your updated KYC details to our customer support team via email to facilitate a smooth account transfer.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. Once you've done this, you should be able to log in and access the updated app without any problems. This should allow you to start playing again smoothly.

Most Asked Questions Related To Withdraw In The golden matka:

Q1: What is the minimum withdrawal amount in the golden matka?

In this app, the minimum withdrawal amount is Rs. 100, which is higher than other apps. Withdrawals are only allowed for gaming earnings, not bonus funds. This means users can't withdraw bonus money, only the money they've earned through gaming activities.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure that all your Know Your Customer (KYC) details are completed and saved within the app. This includes linking your Aadhar card, UPI, and saving all relevant bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's services are generally fast and stable, but the processing time can vary from 30 minutes to 3 hours. However, in some cases, payments may experience delays, requiring users to wait up to 24 hours for completion. This delay in payment processing is a notable exception to the app's otherwise efficient service.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone except the player themselves. Any winnings earned while playing with the bonus can be withdrawn. This separation of bonus and winnings allows for distinct usage and withdrawal options.

Q5: Withdraw failed, money did not come, what should I do?

To resolve this issue, check your transaction history in the settings. If your withdrawal request is failing, don't worry, as the funds will be added to your wallet account within 24 hours. If the issue persists, you can seek assistance from their care centre.

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