gamezy app

gamezy app App support

Contact
+91 5971567868

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The gamezy app:

Q1: How to log in after installing the gamezy app?

To log in, open the app and enter your registered mobile number. Verify the OTP (One-Time Password) sent to your mobile to complete the login process. This secure method eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To initiate the process, check your internet connection for a strong signal and wait for a proper connection. If you don't receive the OTP after a reasonable time, you can try again by clicking on send OTP. If issues persist, you can seek assistance from the app's support system through live chat.

Q3: What should I do if I am not able to log in with my old number?

To access your account, try logging in with the same active number. If your number has changed, submit your updated KYC details to the customer support via email to facilitate account transfer. This will help resolve the issue efficiently.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. Once updated, you should be able to log in and play with ease. This should fix any problems and allow you to enjoy the app's new features.

Most Asked Questions Related To Withdraw In The gamezy app:

Q1: What is the minimum withdrawal amount in the gamezy app?

In this app, users can withdraw a minimum of Rs. 100, which is a higher minimum withdrawal amount compared to other apps. Withdrawals are only allowed from earnings made through gaming, and bonus rewards cannot be withdrawn. This limits users to only withdrawing money they've earned through gameplay.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure that you have completed and submitted all required KYC details within the app. This includes uploading and saving your Aadhar card, UPI information, and bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, delays can occur with payment processing, which may take up to an additional 24 hours. This delay can extend the overall processing time beyond the initial 3-hour window.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. You can withdraw any winnings earned from playing games with the bonus. The bonus funds themselves are not withdrawable, only the profits made from them are.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings. If your withdrawal request fails, rest assured that the money will be added to your wallet account within 24 hours. If this doesn't happen, you can contact their care centre for assistance.

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