gamezy app

gamezy app App support

Contact
+91 4252362176

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The gamezy app:

Q1: How to log in after installing the gamezy app?

To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number to complete the login process, which replaces the need for a password or email login. This makes it easier and more convenient to access the app.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection for a strong signal and wait for a few moments. If the OTP doesn't arrive within the expected time, you can reach out to the app's support system via live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To access your account, try logging in with the same active number. If your number has changed, submit your updated KYC (Know Your Customer) details to our customer support via email. This will help facilitate a smooth account transfer.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. Once you've done this, you should be able to log in and start playing the updated app without any problems.

Most Asked Questions Related To Withdraw In The gamezy app:

Q1: What is the minimum withdrawal amount in the gamezy app?

In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. However, you can only withdraw money earned from gaming, excluding bonus rewards. This means you cannot withdraw bonus funds, only the money you've earned through gameplay.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure all your Know Your Customer (KYC) details are completed and stored within this app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services allow for a quick process that typically takes between 30 minutes to 3 hours. However, in some cases, payment processing may be delayed, requiring a wait of up to 24 hours. This delay can extend the overall time required to complete the process.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used within the gaming platform and cannot be withdrawn. Any winnings earned while using the bonus amount can be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, go to your settings and check your transaction history to see if your withdrawal request is failing. If the issue persists, the money will be added to your wallet account within 24 hours. If you still encounter a problem, you can reach out to their care centre for further assistance.

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