gamezy app

gamezy app App support

Contact
+91 1022219944

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The gamezy app:

Q1: How to log in after installing the gamezy app?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to authenticate and log in. This method eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To proceed, first ensure a strong internet connection is established, and wait for a stable signal. If you don't receive the OTP after waiting, use the app's live chat support system for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in, use the same active number. If your number has changed, send your updated KYC details to customer support via email to facilitate a smooth account transfer. This will enable the support team to update your account accordingly.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you can easily log in and start playing the updated app. This should fix any problems and provide a seamless gaming experience.

Most Asked Questions Related To Withdraw In The gamezy app:

Q1: What is the minimum withdrawal amount in the gamezy app?

In this app, the minimum withdrawal amount is Rs. 100, which is higher than other apps. Withdrawals are only possible for the money earned from gaming, excluding any bonus amounts collected. This means users can only withdraw funds earned through gameplay, not any bonus rewards.

Q2: Is it necessary to do KYC for withdrawal?

To complete the process, you must submit all required KYC details within the app, including saving your Aadhar card, UPI information, and bank details. This information is essential for the application to proceed. Ensure all necessary details are accurately entered and saved in the app.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's services are generally fast and stable, allowing processes to be completed within 30 minutes to 3 hours. However, occasional payment delays may occur, requiring a wait of up to 24 hours for resolution. This delay can disrupt the typical efficient process facilitated by the app.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds earned from gaming can only be used for gaming purposes and cannot be withdrawn by anyone else. You can withdraw the amount won using the bonus, but the bonus itself remains non-withdrawable. Any winnings earned from playing with the bonus can be withdrawn as per the usual withdrawal process.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings. If your withdrawal request is pending, the money will be added to your wallet account within 24 hours. If you still encounter issues, you can contact their care centre for assistance.

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