esball
esball
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This app is available for your device
esball
This app is available for your device
Contact
+91 7604274253
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the esball?
To log in, open the app and enter your registered mobile number to receive a verification OTP. Once verified, you can log in without needing a password or email. This simplified login process allows for easy access.
Q2: What should I do if I am not getting OTP?
To verify your account, check that your internet connection is strong and stable. If you still don't receive the OTP, you can seek assistance through the app's live chat support system.
Q3: What should I do if I am not able to log in with my old number?
To log in, use your active account number. If the number has changed, send your updated KYC (Know Your Customer) details to the customer support via email to facilitate account transfer. This will help resolve the issue and shift your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and access the app's updated features seamlessly. Once installed, you can start playing the newly updated app.
Q1: What is the minimum withdrawal amount in the esball?
In this app, users can withdraw a minimum of Rs. 100, which is a higher amount compared to other similar apps. Withdrawals are only possible for gaming earnings, not bonus amounts collected. This means users can access their earned gaming rewards, but not the bonuses they received.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and uploaded in the app. This includes saving your Aadhar card, UPI, and bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services allow the process to be completed between 30 minutes to 3 hours. However, in some cases, payment delays may occur, requiring a wait of up to 24 hours. This delay can happen occasionally, despite the app's overall efficiency.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned using the bonus funds can be withdrawn. The bonus amount itself cannot be cashed out, only the resulting winnings from gameplay.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is being processed. If it's not showing up, don't worry - the funds should be added to your wallet account within 24 hours. If it still doesn't appear, contact their care centre for assistance.
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