esball

esball App support

Contact
+91 6118926031

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The esball:

Q1: How to log in after installing the esball?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. This streamlined method eliminates the need for a password or email.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection and wait for a strong signal. If you still don't receive the OTP, try clicking on "send OTP" again. If issues persist, you can contact the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, try using the same active phone number. If the number has changed, submit your updated KYC details through email to the customer support team, which will aid in transferring your account.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and download the latest version. Once the update is installed, you should be able to log in and access the app without any problems. This should allow you to play the newly updated app.

Most Asked Questions Related To Withdraw In The esball:

Q1: What is the minimum withdrawal amount in the esball?

In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal threshold compared to other apps. Withdrawals are limited to earnings from gaming activity, and bonus funds cannot be withdrawn. This means users can only access the money they've earned through gaming, not any bonus incentives.

Q2: Is it necessary to do KYC for withdrawal?

To complete the process, please ensure that all your Know Your Customer (KYC) details are submitted and saved in the app. This includes saving your Aadhar card, UPI details, and all relevant bank information.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services make the process efficient, taking around 30 minutes to 3 hours to complete. However, occasional delays in payment processing may require users to wait up to 24 hours. This delay can be frustrating but does not significantly impact the overall completion time of the process.

Q4: Why is the bonus balance not being withdrawn?

The bonus money can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from using the bonus can be withdrawn. This means the bonus itself is non-withdrawable, but winnings from it are available for withdrawal.

Q5: Withdraw failed, money did not come, what should I do?

To check the status of your withdrawal request, go to the settings and review your transaction history. If your withdrawal is pending, don't worry, the funds should be added to your wallet account within 24 hours. If issues persist, you can contact their care centre for assistance.

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