esball

esball App support

Contact
+91 2392927161

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The esball:

Q1: How to log in after installing the esball?

To log in, open the app and enter your registered mobile number, then verify the One-Time Password (OTP) sent to your number. This secure method eliminates the need for a password or email login. You can easily access the app using this convenient and streamlined login process.

Q2: What should I do if I am not getting OTP?

To initiate the process, first check that your internet connection is stable and strong. Wait for a strong signal and then click on send OTP, waiting for the allotted time. If you still don't receive the OTP, contact the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in, try using the same active number. If your account number has changed, send your updated KYC details to customer support via email to transfer your account. This will facilitate a smooth account transfer.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. This will enable you to log in and play the updated app seamlessly. Once you've installed the new version, you'll be able to access the app without any problems.

Most Asked Questions Related To Withdraw In The esball:

Q1: What is the minimum withdrawal amount in the esball?

In this app, the minimum withdrawal amount is Rs. 100, which is higher than many other apps. Withdrawals are allowed only for the money earned from gaming activities, not for bonus amounts collected. This means users can access their hard-earned gaming rewards, but not any bonus or promotional funds.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure that all your Know Your Customer (KYC) details are completed and submitted through the app. This includes saving your Aadhaar card, UPI (Unified Payments Interface) information, and all relevant bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services can process transactions within 30 minutes to 3 hours, but in some cases, payment delays may occur. If a payment is delayed, users may need to wait up to 24 hours for the issue to be resolved. This delay can be frustrating, but it is an occasional exception to the app's otherwise efficient processing times.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing games with the bonus amount can be withdrawn. This means the bonus itself remains non-withdrawable, but winnings from it are eligible for withdrawal.

Q5: Withdraw failed, money did not come, what should I do?

To investigate the issue, go to the settings and check your transaction history. If your withdrawal request is failing, don't worry, as the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact the care centre for assistance.

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