dream99

dream99 App support

Contact
+91 0206102790

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The dream99:

Q1: How to log in after installing the dream99?

To log in, open the app and enter your registered mobile number to receive a verification code. Verify the One-Time Password (OTP) sent to your mobile number, which will successfully log you in. This method eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To resolve the issue, check your internet connection for a strong signal and wait for a proper connection. If you still don't receive an OTP, click on "send OTP" again and wait for the specified time. If the issue persists, you can reach out to the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in, try using your active phone number. If the number has changed, provide your updated KYC details to the customer support team via email to facilitate a smooth account transfer. This will help resolve any login issues.

Q4: You are getting blackout and the app is not opening?

To fix the issue, uninstall the app from your device. After uninstalling, download the latest version of the app. This should allow you to log in and play the updated app without any problems.

Most Asked Questions Related To Withdraw In The dream99:

Q1: What is the minimum withdrawal amount in the dream99?

In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible from earnings made through gaming, excluding bonus amounts. This means users can't withdraw bonus money collected from other activities.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure that all your Know Your Customer (KYC) details are completed and saved within this app. This includes linking your Aadhaar card, UPI, and bank accounts.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services allow for a relatively quick process, typically taking anywhere from 30 minutes to 3 hours. However, payment processing issues can sometimes cause delays, resulting in a wait time of up to 24 hours. This wait time is usually reserved for cases where payment processing is delayed.

Q4: Why is the bonus balance not being withdrawn?

The money earned from the bonus can only be used within the gaming platform and cannot be withdrawn. It can be withdrawn as real currency after earning it by playing games with the bonus amount. This means the bonus itself cannot be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, go to the settings and check your transaction history to see if your withdrawal request is failing. If it is, don't worry, as the money should be added to your wallet account within 24 hours. If it doesn't, you can reach out to the platform's care centre for further assistance.

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