dream99

dream99 App support

Contact
+91 2039429759

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The dream99:

Q1: How to log in after installing the dream99?

To log in, open the app and enter your registered mobile number. You will then receive an OTP that you need to verify to complete the login process. This method eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection for a strong signal and wait for the "send OTP" option to appear. If you don't receive the OTP within the allotted time, you can reach out to the app's support system via live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To access your account, try logging in with your active number. If your number has changed, send your updated KYC details to the customer support system via email to facilitate account transfer. This will help resolve the issue efficiently.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you can log in and enjoy playing the updated app. This should fix any problems and allow you to access the app without issues.

Most Asked Questions Related To Withdraw In The dream99:

Q1: What is the minimum withdrawal amount in the dream99?

In this app, users can withdraw a minimum of Rs. 100, which is higher than the withdrawal amount in other apps. Withdrawals are only allowed for earnings from gaming activities, not bonus money. This means users can only withdraw the money they've earned through gaming, not any additional bonuses.

Q2: Is it necessary to do KYC for withdrawal?

To complete the process, please ensure all your Know Your Customer (KYC) details are updated and saved in the app. This includes saving your Aadhar card, UPI details, and all relevant bank information.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services streamline the process, typically taking 30 minutes to 3 hours to complete. However, occasional payment delays may arise, requiring users to wait up to 24 hours for resolution. This delay can impact the overall experience, although the vast majority of transactions proceed smoothly.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming and cannot be withdrawn, only the winnings earned from playing with the bonus can be withdrawn. This means you can't withdraw the bonus itself, but any profit made from it can be accessed. The bonus earnings are for gaming purposes only and cannot be cashed out.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings to see the status of your withdrawal request. If it fails, don't worry, as the funds will be added to your wallet account within 24 hours. If you still encounter an issue, contact their care centre for assistance.

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