diamondexch99
diamondexch99
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This app is available for your device
diamondexch99
This app is available for your device
Contact
+91 7263169280
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the diamondexch99?
To log in, open the app and enter your registered mobile number. This will trigger a verification process via an OTP (one-time password) that you need to enter to complete the login. Once verified, you can access your account without needing a password or email.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and wait for a strong signal. If you still have issues receiving the OTP, click 'send OTP' again to retry. If the OTP doesn't arrive, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, use your current active number. If your number has changed, send your updated KYC (Know Your Customer) details to the customer support team via email to facilitate a smooth account transfer. They will then assist you in updating your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to log in and play the updated app without any problems. Once updated, you can access the app as usual.
Q1: What is the minimum withdrawal amount in the diamondexch99?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. However, you cannot withdraw bonus money, only the earnings from gaming activities. This means you can only redeem the money you've earned through gameplay, not the rewards given as incentives.
Q2: Is it necessary to do KYC for withdrawal?
For the app, you are required to complete and upload your Know Your Customer (KYC) details, which includes saving your Aadhar card, UPI information, and all relevant bank details. This information is necessary for the app's functionality and verification process. Completing these details will ensure a smooth experience within the app.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services streamline the process, reducing wait times from 30 minutes to 3 hours. However, occasional payment delays may occur, requiring a wait of up to 24 hours for processing. This delay can impact the overall completion time of the process.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming and cannot be withdrawn by anyone else. You can withdraw the winnings earned from playing games with the bonus amount. Any funds earned from the bonus can be withdrawn as regular earnings.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to your settings and check your transaction history, where the withdrawal request should be processed within 24 hours. If the money doesn't appear in your wallet account, you can contact their care centre for assistance. They will be able to help you resolve the issue.
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