diamondexch99
diamondexch99
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This app is available for your device
diamondexch99
This app is available for your device
Contact
+91 2330922250
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the diamondexch99?
To log in, open the app and enter your registered mobile number. Verify the OTP (one-time password) sent to your number to complete the login process. This eliminates the need for a password or email, making it a convenient and easy way to log in.
Q2: What should I do if I am not getting OTP?
To start, ensure your internet connection is stable and strong. Wait for a proper signal and then click to send an OTP; if you don't receive it within the allotted time, you can seek assistance via the app's live chat support.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the active phone number associated with your account. If your number has changed, update your KYC details through email to the customer support system to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to log in and play the updated app without any problems. Once installed, you should be able to access the app's new features and functionality.
Q1: What is the minimum withdrawal amount in the diamondexch99?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming, not including bonus amounts. This means you can only withdraw your actual winnings, not any bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all required KYC details within the app. This includes saving your Aadhar card, UPI, and bank details for verification purposes.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, in some cases, payment delays can occur, requiring a wait of up to 24 hours. This added wait time is an exception to the usually efficient processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used within the gaming platform and cannot be withdrawn. Any winnings earned from playing games with the bonus amount can be withdrawn. The bonus money itself remains non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To check the status of your withdrawal request, go to settings and view your transaction history. If your request fails, don't worry as the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
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