diamondexch99
diamondexch99
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This app is available for your device
diamondexch99
This app is available for your device
Contact
+91 5090284587
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the diamondexch99?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number to securely log in without needing a password or email. This convenient method allows for easy access with just your mobile number.
Q2: What should I do if I am not getting OTP?
To start, ensure your internet connection is stable and strong. If you still struggle to receive the OTP, try waiting and then initiate the process again. If the issue persists, you can reach out to the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, use the same active number. If your number has changed, submit your updated KYC (Know Your Customer) details via email to the customer support system for assistance with transferring your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to log in and play the updated app without any problems. Once installed, you should be able to access the app's new features and functionality.
Q1: What is the minimum withdrawal amount in the diamondexch99?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed for money earned from gaming, not including bonus amounts. This limits your withdrawal options to only the earnings you've accumulated through gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all required KYC details in this app, including saving your Aadhar card, UPI, and bank details. This information is necessary for further processing. Your prompt completion will help facilitate the next steps.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete a process in just 30 minutes to 3 hours. However, delays in payment processing can occur, requiring users to wait for up to 24 hours. This discrepancy in processing times may affect the overall user experience.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn. Any winnings earned while using the bonus can be withdrawn. This means the bonus itself is non-withdrawable, but winnings from it are eligible for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings section to see if your withdrawal request is pending. If the request fails, don't worry, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
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