diamondexch99
diamondexch99
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This app is available for your device
diamondexch99
This app is available for your device
Contact
+91 1863874255
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the diamondexch99?
To log in, open the app and enter your registered mobile number. You'll then receive an OTP that you must verify to complete the login process. Once verified, you can log in easily without needing a password or email.
Q2: What should I do if I am not getting OTP?
To proceed, please check your internet connection and wait for a strong signal. If you don't receive the OTP within the given time, use the app's support system to seek assistance through live chat.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active number. If your number has changed, submit your updated KYC details through email to the customer support system for assistance with account transfer. This will facilitate a smooth account transfer process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and download the latest version. This should allow you to log in and play the updated app without any problems. Once updated, you can access the app and continue playing.
Q1: What is the minimum withdrawal amount in the diamondexch99?
In this app, you can withdraw a minimum of Rs. 100, which is higher compared to other apps. Withdrawals are only allowed for money earned from gaming, not bonus amounts. This means you can withdraw your winnings, but not any free or promotional funds.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit your KYC details within the app, including saving your Aadhar card, UPI info, and all relevant bank details. This will ensure a smooth and secure experience. Submission of these details is mandatory for further use of the app.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services generally complete the process within 30 minutes to 3 hours. However, payment processing can sometimes be delayed, requiring users to wait up to 24 hours. This delay is an exception to the app's usual efficiency.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned from playing games with the bonus amount are eligible for withdrawal. Funds earned from bonus play can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To check the status of your withdrawal request, go to the settings and review your transaction history. If your request is failing, don't worry, as the funds will be added to your wallet account within 24 hours. If you still have issues, you can reach out to their care centre for assistance.
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