diamondexch99
diamondexch99
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This app is available for your device
diamondexch99
This app is available for your device
Contact
+91 8841681193
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the diamondexch99?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely authenticate and log in. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and wait for a strong signal. If you still don't receive the OTP after clicking "send," try contacting the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using your active number. If your number has changed, send your updated KYC details to customer support via email to assist with account transfer. This will help resolve the issue and allow you to access your account.
Q4: You are getting blackout and the app is not opening?
Uninstall the app from your device to clear any issues. Then, download the latest version from the app store. This should resolve the problem, allowing you to log in and play the updated app without any issues.
Q1: What is the minimum withdrawal amount in the diamondexch99?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming activities, and cannot include bonus amounts. This means you can only withdraw the money you've earned through actual gameplay.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and submitted within the app. This includes saving your Aadhaar card, UPI information, and all bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete tasks within 3 hours, a significant improvement over the initial 30 minutes. However, occasional delays may occur, causing payments to be processed in up to 24 hours. This variability is a trade-off for the app's overall efficiency and speed.
Q4: Why is the bonus balance not being withdrawn?
The bonus money earned can only be used for gaming purposes and cannot be withdrawn by anyone else. It can be withdrawn once you've earned money by playing games using the bonus amount. This separate withdrawal process allows you to access your earned funds.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings section to see if your withdrawal request is failing. If it is, don't worry, the funds should be added to your wallet account within 24 hours. If you still encounter issues, contact their care centre for assistance.
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