diamondexch99
diamondexch99
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This app is available for your device
diamondexch99
This app is available for your device
Contact
+91 9023903434
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the diamondexch99?
To log in, open the app and enter your registered mobile number, then verify the OTP sent to you. This secure method eliminates the need for a password or email login. You can now easily access the app with just your mobile number.
Q2: What should I do if I am not getting OTP?
To start, check your internet connection for a strong signal. If you still can't receive the OTP, click on "send OTP" again and wait. If you still don't receive the OTP, contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, use the same active phone number associated with your account. If you've changed numbers, send your updated KYC (Know Your Customer) details via email to the customer support system to facilitate a smooth account transfer. This will help update your account with your new number.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to log in and play the updated app smoothly. Once installed, you can access the app with ease.
Q1: What is the minimum withdrawal amount in the diamondexch99?
In this app, you can withdraw a minimum of Rs. 100, a higher withdrawal amount compared to other apps. Withdrawals are only allowed on money earned from gaming, with bonus funds remaining inaccessible. You can withdraw the earned money as per your preference, starting with a minimum of Rs. 100.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and saved within the app, including your Aadhar card, UPI information, and bank details. This is a necessary step to finalize your account setup. Saving these details will help facilitate a smoother experience within the app.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in just 30 minutes to 3 hours. However, payment delays may occur, causing users to wait up to 24 hours for their transactions to be processed. This delay can be a drawback, despite the overall efficiency of the app.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used within the gaming platform and can't be withdrawn by others. Earnings from playing games using the bonus can be withdrawn. This means the bonus itself is limited to in-game use.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to confirm if your withdrawal request is failing. If it is, don't worry, as the funds will be credited to your wallet account within 24 hours. If the issue persists, you can contact the care centre for assistance.
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