diamondexch99
diamondexch99
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This app is available for your device
diamondexch99
This app is available for your device
Contact
+91 9281928492
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the diamondexch99?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. This method replaces the need for a password or email login.
Q2: What should I do if I am not getting OTP?
First, check your internet connection to ensure a strong signal. Wait for a proper signal and then click on send OTP; if no OTP arrives, the app's support system is available for assistance through live chat.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with the active phone number associated with it. If your phone number has changed, send your updated KYC (Know Your Customer) details to customer support via email to facilitate the transfer of your account. This will help resolve any issues and allow you to access your account again.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to log in and play the updated app without further problems. Once the latest version is installed, you can access the app as usual.
Q1: What is the minimum withdrawal amount in the diamondexch99?
In this app, users can withdraw a minimum of Rs. 100, which is a higher threshold compared to other apps. Withdrawals are only possible for earned gaming money, not for bonus amounts collected. This means users can cash out the rewards they've earned from their gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and submitted within the app. This includes saving your Aadhaar card, UPI details, and all relevant bank information.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can process transactions within 30 minutes to 3 hours. However, payment delays can occur, requiring users to wait up to 24 hours to receive their transactions.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used within our gaming platform and cannot be withdrawn. Any winnings earned using the bonus can be withdrawn as per our withdrawal policies.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to the settings and check your transaction history. If your withdrawal is failing, don't worry - the funds will be added to your wallet account within 24 hours. If this doesn't happen, you can contact their care centre for assistance.
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