diamondexch99

diamondexch99 App support

Contact
+91 5087359582

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The diamondexch99:

Q1: How to log in after installing the diamondexch99?

To log in, open the app and enter your registered mobile number. This will prompt an OTP (one-time password) verification, which upon completing, will log you in. This simplified process eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To begin, first ensure your internet connection is stable and strong. Wait for a strong signal to appear and click "send OTP" again after a while if the initial attempt is unsuccessful. If you still don't receive the OTP, you can reach out to the app's support team via live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To access your account, try logging in with your active phone number. If your number has changed, submit your updated KYC details to customer support via email to facilitate account transfer. This will help resolve the issue efficiently.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device. Download the latest version of the app, and you should be able to log in and play without any problems. This update will ensure you have the most up-to-date features and functionality.

Most Asked Questions Related To Withdraw In The diamondexch99:

Q1: What is the minimum withdrawal amount in the diamondexch99?

In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals can only be made for the money earned from gaming activities, not the bonus funds collected. This restriction allows users to withdraw their hard-earned gaming winnings.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure all your Know Your Customer (KYC) details are completed and saved within the app. This includes linking your Aadhar card, UPI, and saving your bank details securely within the app.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's services are fast and stable, but the processing time can vary from 30 minutes to 3 hours. Occasionally, payment delays can occur, requiring users to wait up to 24 hours for resolution. This may add to the overall time spent on the process.

Q4: Why is the bonus balance not being withdrawn?

The bonus earnings can only be used for gaming purposes and cannot be withdrawn by anyone else. You can withdraw the money earned from playing games, but this is separate from the bonus amount. The bonus funds themselves will remain available for gaming.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, go to the settings and check your transaction history. If your withdrawal request is failing, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.

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