diamondexch99

diamondexch99 App support

Contact
+91 0619409349

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The diamondexch99:

Q1: How to log in after installing the diamondexch99?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to successfully log in, eliminating the need for a password or email. This makes the login process quick and easy.

Q2: What should I do if I am not getting OTP?

To initiate this process, first, verify that your internet connection is stable and strong. Wait for a signal and then click on the "send OTP" option, but be prepared to wait again. If you don't receive the OTP after the allotted time, contact the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, try using the same active number. If your number has changed, send your updated KYC details via email to the customer support team to facilitate account transfer. This will enable you to shift your account to the new number.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. Once the update is installed, you should be able to log in and play the app without any problems. This should restore your access to the app.

Most Asked Questions Related To Withdraw In The diamondexch99:

Q1: What is the minimum withdrawal amount in the diamondexch99?

In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible from earnings made through gaming, not from bonus collections. This means you can withdraw the money you've earned playing games, but not any bonus rewards.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure all your Know Your Customer (KYC) details are completed and saved within this app. This includes uploading your Aadhaar card and saving your UPI and bank account information.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services can complete processes within 30 minutes to 3 hours. However, payment processing may sometimes be delayed, requiring a wait of up to 24 hours. This delay in payment processing can extend the overall completion time of the process.

Q4: Why is the bonus balance not being withdrawn?

The bonus earnings can only be used for gaming purposes and cannot be withdrawn, while any winnings from playing games with the bonus can be withdrawn. Bonus funds are non-withdrawable, whereas any wins from them are withdrawable. You can withdraw winnings from bonus-funded games, but the bonus itself cannot be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings to see if your withdrawal request is being processed. If the issue persists, rest assured that the money will be added to your wallet account within 24 hours. If you still encounter issues, you can reach out to their care centre for assistance.

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