diamondexch99
diamondexch99
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This app is available for your device
diamondexch99
This app is available for your device
Contact
+91 4819996742
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the diamondexch99?
To log in, open the app and enter your registered mobile number. Verify the received OTP to complete the login process. This eliminates the need for a password or email, making it easier to access the app.
Q2: What should I do if I am not getting OTP?
To proceed, first ensure your internet connection is stable and strong. If you don't receive the OTP after clicking "send," wait for the allotted time and then reach out to the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the active phone number associated with your account. If the phone number has changed, send your updated KYC (Know Your Customer) details to the customer support system via email to facilitate account transfer. This will enable a smooth account shift.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, you need to uninstall the app from your device. Once uninstalled, download the latest version of the app to access its updated features. This should allow you to log in and start playing the app without any problems.
Q1: What is the minimum withdrawal amount in the diamondexch99?
In this app, you can withdraw a minimum of Rs. 100, which is higher compared to other apps. Withdrawals are limited to the money earned from gaming, and bonus earnings cannot be withdrawn.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit your Know Your Customer (KYC) details within this app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services allow for a relatively quick process, taking anywhere from 30 minutes to 3 hours. However, occasional payment delays can extend the wait time to up to 24 hours. This variance in processing time is a result of external factors affecting payment transactions.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used within the gaming platform and cannot be withdrawn. Any winnings earned from playing with the bonus amount can be withdrawn. This means the bonus itself cannot be withdrawn, only the winnings derived from it.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is being processed. If it's not showing up, don't worry, the funds will be added to your wallet account within 24 hours. If you still encounter issues, you can reach out to their care centre for assistance.
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