diamondexch99
diamondexch99
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This app is available for your device
diamondexch99
This app is available for your device
Contact
+91 2419062275
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the diamondexch99?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely access the account, eliminating the need for a password or email. This convenient method allows for easy and streamlined login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and wait for a strong signal to appear. If you still don't receive the OTP within the allotted time, you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with the same active number. If the number has changed, please send your updated KYC details to our customer support team via email to facilitate the account transfer. This will help us update your account information efficiently.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, you need to uninstall the app and then download the latest version from your device. Once updated, you should be able to log in and enjoy the newly updated app without any problems.
Q1: What is the minimum withdrawal amount in the diamondexch99?
In this app, you can withdraw a minimum of Rs. 100, a higher minimum withdrawal amount compared to other apps. Only earned gaming money can be withdrawn, and bonus money is not eligible for withdrawal. This means you can withdraw the money you've won from gaming, but not any bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are complete and submitted in the app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, occasional payment delays may occur, requiring a wait of up to 24 hours. This delay is an exception to the usual efficient processing time.
Q4: Why is the bonus balance not being withdrawn?
You can only use the bonus earnings for gaming purposes and cannot withdraw them. Any winnings earned from games played with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, first check your transaction history in the settings. If you find that your withdrawal request is failing, don't worry - the funds will be added to your wallet account within 24 hours. If the issue persists, you can seek assistance from the care centre.
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