diamondexch99
diamondexch99
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This app is available for your device
diamondexch99
This app is available for your device
Contact
+91 8942157058
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the diamondexch99?
To log in, open the app and enter your registered mobile number. Verify the OTP (one-time password) sent to your number to securely log in. This passwordless login method eliminates the need for a password or email verification.
Q2: What should I do if I am not getting OTP?
To proceed, ensure you have a strong internet connection and wait for a stable signal. If you don't receive the OTP after clicking send, you can try initiating live chat with the app's support system.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active number. If your number has changed, please send your updated Know Your Customer (KYC) details to our customer support system via email to facilitate the account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once updated, you should be able to log in and play without any problems. This should ensure a smooth and seamless gaming experience.
Q1: What is the minimum withdrawal amount in the diamondexch99?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed on earned gaming money, not bonus collected amounts. This means you can redeem your earned rewards, but not any additional bonus incentives.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all your Know Your Customer (KYC) details within the app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The process in this app typically takes 30 minutes to 3 hours, thanks to its fast and stable services. However, payment delays can occasionally occur, requiring a wait of up to 24 hours. This delay is an exception to the usual efficient process.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used for gaming purposes and cannot be withdrawn by anyone else. You can withdraw the money you've earned by playing games, but not the bonus amount itself. Earnings from the bonus are separate and distinct from winnings that can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to the settings and check your transaction history to see if your withdrawal request is failing. If the issue persists, the money will be added to your wallet account within 24 hours. If it still doesn't happen, you can contact their care centre for assistance.
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